Privacy Policy.

01. Introduction

CX FOTO provides professional real estate photography, aerial photography, 360-degree property imaging, and related visual media services in Florida.

This Privacy Policy applies to information collected through cxfoto.com, our booking and inquiry forms, and communications related to our services.

By using our website, you acknowledge the practices described in this policy. Where consent is required by applicable law, we will request it separately.

02. Information We Collect

Depending on how you interact with CX FOTO, we may collect the following categories of information:

• Contact information: name, email address, telephone number, and business or company name.
• Booking information: appointment dates, requested services, scheduling preferences, and special instructions.
• Property information: property addresses, access instructions, property descriptions, and details needed to complete a photography assignment.
• Transaction information: order details, purchased services, payment status, and billing records.
• Communications: information you provide through forms, email, telephone, or customer support.
• Technical information: IP address, browser type, device information, referring pages, and website interaction data, where collected.

We may also receive information from real estate agents, property owners, or other authorized representatives who arrange services on behalf of clients.

03. How We Use Your Information

We use personal information for legitimate business purposes, including:

• Responding to inquiries and providing quotes.
• Scheduling and confirming appointments.
• Providing photography and media services.
• Communicating about bookings and project status.
• Processing transactions and maintaining records.
• Delivering completed photography projects.
• Providing customer service and resolving issues.
• Improving website performance and usability.
• Protecting against fraud and unauthorized activity.
• Meeting applicable legal and tax obligations.

Where applicable, we may rely on your consent, the need to perform a contract, legal obligations, or legitimate business interests as the basis for processing information.

04. Online Booking & Payments

When you book services through our website, we collect information necessary to confirm your appointment, identify the property, and fulfill your order.

Payments may be processed through third-party payment providers integrated with our website. These providers may collect and process payment card information under their own privacy and security policies.

CX FOTO may receive transaction confirmations, payment status, billing details, and limited payment-related identifiers. We do not intentionally collect full payment card details through ordinary inquiry forms.

Booking confirmations, receipts, and service updates may be sent to the contact information provided during checkout.

05. Property Photography & Media

Our services involve photographing or recording residential and commercial properties, including interior spaces, exterior areas, aerial views, and immersive 360-degree imagery.

Property imagery may incidentally contain identifiable details, including addresses, personal belongings, license plates, or people. Clients are responsible for obtaining necessary permissions to access and photograph a property and for preparing the property before the session.

We may process and store captured media to edit, deliver, maintain, or otherwise fulfill the photography services requested.

Any public use of client property imagery, including portfolio displays or marketing, is subject to the applicable service agreement, permissions, and legal requirements.

Clients who have privacy concerns about particular images should contact CX FOTO before the images are publicly distributed.

06. Cookies & Website Analytics

Our website may use cookies and similar technologies to support essential website functionality, maintain sessions, remember preferences, and understand website usage.

Types of Cookies

• Essential cookies: support core website functions such as account access, shopping carts, and checkout.
• Functional cookies: help remember certain preferences.
• Analytics cookies: where enabled, help us understand visitor activity and website performance.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where legally required, we will obtain consent before using non-essential cookies.

07. Sharing Your Information

We may share information with service providers when reasonably necessary to operate our business or deliver requested services. These may include:

• Website hosting and technical support providers.
• Payment processing services.
• Online booking and scheduling systems.
• Email and communication providers.
• Cloud storage and photo delivery services.
• Authorized photographers or contractors involved in a project.
• Professional advisers or authorities when legally required.

We do not disclose personal information to unrelated third parties for their independent marketing purposes without an appropriate legal basis.

We may also disclose information when necessary to comply with legal requirements, protect our rights, investigate suspected fraud, or respond to lawful requests.

08. Data Security

CX FOTO takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We encourage customers to avoid sending sensitive information through unsecured communications.

09. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information, the nature of the service, and applicable legal requirements.

Photography files may be retained for project delivery, backup, or business record purposes according to applicable agreements and operational practices. Permanent storage of client media is not guaranteed unless expressly agreed.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the ability to:

• Request access to information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Withdraw consent where processing relies on consent.
• Object to or limit certain processing activities where applicable.
• Opt out of marketing communications.

These rights are subject to applicable legal exceptions and verification requirements. We may need to retain certain records for legal, contractual, or legitimate business purposes.

To submit a privacy request, use the contact form linked in the Contact Us section below.

11. Third-Party Websites & Services

Our website may contain links to external websites, payment platforms, social media services, mapping services, or other third-party resources.

CX FOTO is not responsible for the privacy practices or content of websites operated independently by third parties.

We encourage visitors to review the privacy policies of third-party services before providing personal information.

12. Children’s Privacy

CX FOTO’s website and photography booking services are intended for adults and business customers. Our services are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 without legally required authorization. If you believe a child has submitted personal information through our website, please contact us so we can review the situation and take appropriate action.

13. Changes to This Privacy Policy

CX FOTO may update this Privacy Policy periodically to reflect changes in our services, website functionality, business practices, or applicable laws.

When changes are made, the updated policy will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically for updates.

14. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or would like to submit a privacy-related request, please contact CX FOTO.